Automated Research
Integrated Research Workflow Resolves Reconciliation Exceptions Quickly and Easily
ReconNET provides automated research from item tagging to resolution. With ReconNET, you can identify, investigate, escalate, route, and resolve unmatched reconciliation items.
ReconNET improves incident research workflow, including:
- Automating the reconciliation exception process
- Dispatching work requests via e-mail to people inside and outside of your organization
- Assigning research tasks and gathering data from personnel in the field
- Managing the workflow of exception items
ReconNET incorporates your company’s business rules, giving all members of your financial organization visibility to issues that are their responsibility at every stage of the resolution process. ReconNET automatically routes incidents to the personnel you designate, according to the type or source of the incident or other criteria you define.