Customer Success and Support

Enabling an effective and efficient financial close for organizations around the world

Customer Success and Support

Supporting Your Success

Trintech is dedicated to your long-term success. When you partner with us, we go the extra mile to make sure you are well-supported at all times.

Whether it’s through training webinars, intuitive resources, support and service calls, or even networking events, Trintech’s customers consistently have the tools they need to realize their financial transformation goals. We only succeed when you do!

Financial transformation, or even a simple evolution of the financial close process, is not a one-and-done checklist item. It’s a journey of growth and collaboration, and we’ll be with you every step of the way.

 

The Trintech Customer Success Team

The Trintech Customer Success Team’s aim is simple: to help you achieve your desired objectives through a best-in-class experience with our solutions.

We accomplish this by developing tools and resources that help you use your Trintech solution effectively, and pairing you with a Customer Success Representative that serves as a resource throughout your journey.

We are dedicated to building a strong and lasting relationship with our clients that extends beyond the sale and implementation phases of your system purchase.

Customer Support

Our Customer Support team is committed to working with you to answer your questions, meet your business needs and resolve issues quickly and effectively. We provide proactive, customer-centric support to ensure you receive the maximum return on your investment.

For Cadency, T-Recs and ReconNET
North America – 1 800 317 7998
EMEA: +44 (0) 8706 260729
APAC: +61 2 8317 1636
Email: support@trintech.com
Or visit: my.trintech.com

For the Adra Suite of Solutions
North America, EMEA, APAC and
International support: +47 21 30 00 00
support@trintech.com
Norway: 21 30 00 00 or support.no@trintech.com
Sweden: +46 08-725 91 00 or support.se@trintech.com
Denmark: +47 21 30 00 00 or support.dk@trintech.com
Or visit the Adra Suite customer portal

Learn more about financial transformation

Resource Library