Trintech is dedicated to your long-term success. When you partner with us, we go the extra mile to make sure you are well-supported at all times.
Whether it’s through training webinars, intuitive resources, support and service calls, or even networking events, Trintech’s customers consistently have the tools they need to realize their financial transformation goals. We only succeed when you do!
Financial transformation, or even a simple evolution of the financial close process, is not a one-and-done checklist item. It’s a journey of growth and collaboration, and we’ll be with you every step of the way.
The Trintech Customer Success Team’s aim is simple: to help you achieve your desired objectives through a best-in-class experience with our solutions.
We accomplish this by developing tools and resources that help you use your Trintech solution effectively, and pairing you with a Customer Success Representative that serves as a resource throughout your journey.
We are dedicated to building a strong and lasting relationship with our clients that extends beyond the sale and implementation phases of your system purchase.
My.Trintech.com provides self-service access to a wide variety of solution-specific resources including training, documentation, and the Trintech Innovation Portal where you can submit your ideas for solution enhancements.
We provide virtual, recorded, and in-person training opportunities that help busy learners sharpen their solution knowledge and, ultimately, become experts on how to solve the many challenges of today's office of finance.
Our Regional User Groups and Lunch & Learn series are regional events that provide an opportunity for you to network with peers, learn about new and upcoming innovations, and collaborate to solve even unique challenges that you are facing.
All of the information you'll need to stay up-to-date on the upcoming and current capabilities of your Trintech solution is easy to access and updated regularly to provide you with the best experience.
Our Customer Support team is committed to working with you to answer your questions, meet your business needs and resolve issues quickly and effectively. We provide proactive, customer-centric support to ensure you receive the maximum return on your investment.
For the Adra Suite of Solutions
North America, EMEA, APAC and
International support: +47 21 30 00 00
Norway: 21 30 00 00 or firstname.lastname@example.org
Sweden: +46 08-725 91 00 or email@example.com
Denmark: +47 21 30 00 00 or firstname.lastname@example.org
Or visit the Adra Suite customer portal