Successful Partnerships are Built on Trust

Trust begins with transparency.

Compliance

Every year Trintech is rigorously audited by independent third-party companies (auditors) to prove that we comply with various global and regional standards.

ISO/IEC 27001:2013
SSAE 18 SOC 1 and SOC 2 Reports
HIPAA
SIG Questionnaire
CAIQ
FFIEC

The ISO/IEC 27001 certification specifies security management best practices and controls based on the ISO/IEC 27002 best practice guide. It ensures that our ISMS, information security management system, is fine-tuned to stay current with changes to security threats, essential in the fast-paced world of IT security.

Re-certification is obtained by audit every three years, inclusive of an annual surveillance audit order to prove that Trintech:

1. Has designed and implemented a comprehensive ISMS.
2. Has adopted a continuous risk management process to ensure that the appropriate information security controls are in place to meet an evolving threat landscape and risks.
3. Systematically evaluates information security risks appropriately, considering several factors, including the impact of company threats and vulnerabilities.

Trintech has been an ISO/IEC 27001 certified organization since 2021 and the certificate is available here.

Any third party wishing to independently verify the status of Trintech's certification may query the certificate directory located at: https://www.schellman.com/certificate-directory

Security

It is of paramount importance to us that your data is always secure. We remain compliant with all security standards to ensure your data is protected, and that you can do business, worry-free.

Trintech Cloud Security – Frequently Asked Questions

This document addresses our customers’ most common security questions.

Responsible Disclosure

If you discover a vulnerability in our systems, products, or network infrastructure, we appreciate your help in disclosing it to us in a responsible manner.

Privacy

We are committed to protecting your privacy online and ensuring that you keep control of how your information is handled. We adhere to all applicable and up to date industry standards and legal requirements regarding privacy and data protection.

The following Online Privacy Policy, Data Protection Addendum and Privacy Shield Policy demonstrate such a commitment and outline our information privacy practices and standards: