This blog is part of a series of Key R2R Trends for 2016, the full list can be seen by downloading the Insights piece here.
Following on from our previous blog, around the perceived dangers of robotic process automation, it’s not the robots that are keeping CFO’s up at night, it’s how to attract and retain talented people.
Attracting millennials’ means understanding and preparing for their expectations. Not only are they highly ambitious, they also expect to work with purpose built technology that dispenses with repetitive manual work. Therefore automation, which continues to be critical for improving the quality of work, can help attract and retain your best talent.
“Only 28 percent of Millennials* feel that their current organization is making full use of their skills.” – Deloitte
That said, it is inevitable that people will always join and leave companies, especially in outsourced and SSC positions where high churn rates of 25% – 50% are typical. As is often the case with progress, the undoubted benefits gained through building Shared Services creates its own challenges. Automation and standardization are key to meet these and ensure that when someone does leave, the next person is clear as to what has been done and what still needs to be done.
For more information, download the insights piece: “Top 10 Record-to-Report Red Flags” by clicking on the banner below.