Historically, companies have chosen to consolidate their Office of Finance’s operations to a finance shared service center (SSC) as a cost-saving measure driven by increases in efficiency and process standardization across their business. SSCs have typically accomplished these goals by focusing on the centralization of manual processes, such as spreadsheet reconciliation and close cycle tasks.
However, according to the Shared Services and Outsourcing Network, over the past couple of years the focus has shifted toward the importance of data analytics and long-term return on investment.
As the pressure to continuously provide additional value increases, shared service directors are looking to develop and implement new best practices enabled by technology to rediscover the strong return on investment they experienced during the earlier stages of their development.
Download this eBook to explore the evolution of SSCs broken down over a period of ten years to and better understand how to start and evolve your own SSCs to ensure that they continue to produce strong ROI year-over-year.