Typically, Shared Services automation initiatives have been undertaken to reduce costs and improve efficiency. These goals are achieved relatively easily within the first few years, most immediately through reduced labor costs and centralized activities. During subsequent phases, technology automation and outsourcing cut costs further. But if cost reduction is the only clearly defined goal, organizations will reach a point of diminishing returns.
So, how can Shared Services Centers continue to achieve the benefits of continuous improvement and ROI through technological investments?
View the recording of this webinar to hear best practices from Uber, American Express and Trintech for maximizing the full potential of your Shared Service Centers through Record to Report automation.