Lessons from Wagamama: Building a Scalable Three-Way Reconciliation Process

When: Thursday, February 19th

Europe: 10am GMT

Duration: 30 minutes

Reserve Your Seat Today – Space is limited.

Can’t join us live? Register anyway and we’ll send you the on-demand recording, so you won’t miss these critical insights.

How Wagamama Scaled Reconciliation Across Bank, PSP, and Sales Data

High-volume, multi-channel businesses face growing pressure to reconcile more transactions, across more data sources, with fewer resources — all while maintaining strong controls and visibility.

As part of its finance transformation, Wagamama modernised its ERP and then re-designed how reconciliation was done, moving away from spreadsheet-heavy processes and manual matching. The result was a scalable, three-way reconciliation model that improved efficiency, strengthened controls, and created real operational capacity.

In this 30-minute webinar, we’ll break down what Wagamama did, why it mattered, and how finance teams can apply the same principles to their own reconciliation challenges — regardless of ERP or industry.

This discussion covers:

• Why ERP migrations often expose gaps in reconciliation — and why two-way matching is rarely enough for today’s transaction complexity
• How Wagamama designed a three-way reconciliation process across bank, PSP, and sales/takings data
• How moving from manual matching to exception-driven workflows reduces effort while improving control
• What “good” reconciliation looks like in practice: fewer steps, clearer ownership, and better visibility
• How improved reconciliation insight helps teams identify discrepancies faster and manage risk more effectively

Meet the Speaker

Tom Flower

Customer Champion – Trintech