Banks and credit unions manage thousands—sometimes millions—of daily transactions across ACH, card networks, ATMs, loans, wires, and treasury systems. With that level of activity, operational blind spots don’t just slow teams down—they create real financial, regulatory, and reputational risks.

And according to KPMG’s SOX Survey, even mature organizations report an average of nine internal control deficiencies every year. In an environment this complex, deficiencies don’t arise from lack of effort—they arise from lack of visibility.

That’s why financial institutions are increasingly shifting away from spreadsheet-driven reconciliations and adopting technology that gives them the clarity, speed, and confidence their regulators—and their customers—now expect.

Beyond the Problem: What Financial Institutions Actually Need

Most operational leaders already know the risks of manual and decentralized reconciliations. They live the realities of complex and mismatched file formats and accept aging items and write-offs as a cost of doing business. What they really want to know is: “Can investment in new technology actually deliver ROI?” Financial institutions need:

• Real-time visibility, down to the transaction-level
• Data integrity and accuracy
• Increased automation for extreme high volumes and complexity
• Built-in risk mitigation that prevents issues before they grow
• A single source of truth across systems, teams, and branches

When assessing new technology, leaders often struggle to see past the expense and implementation effort to the immense ROI that time savings, increased accuracy, visibility and control technology delivers.

One Trintech customer, FORUM Credit Union, reported saving 1,700 hours each month and nearly $12,000 monthly. In 2024, FORUM engaged with Trintech’s Professional Services team as they sought to get their entire balance sheet on Trintech. They achieved immediate ROI of their investment by eliminating the need for additional software.

Visibility is Needed to Eliminate the Blind Spots Before They Become Deficiencies

Operational blind spots don’t just create headaches, they breed trouble. A discrepancy in ATM balances, a loan posting error, a missing settlement file—when these issues aren’t surfaced immediately, they age quietly until they become:

• Write-offs and financial loss
• Audit findings, fines, and negative publicity
• Member or customer complaints

Trintech gives banks and credit unions standardization and controls to prevent these outcomes. Instead of searching across multiple departments, applications and spreadsheet reports, institutions can see every reconciliation, every account, and every exception in one centralized platform.

Accuracy That Strengthens Reporting and Trust

Data integrity isn’t just something that banks and credit unions need for compliance and audit reasons — is foundational to how a financial institution earns trust.

Trintech’s automation applies powerful matching rules to the reconciliation process and can do so at scale across every department in the financial institution. Data is standardized from many different systems including your core, card processors, ATM networks, payment channels, loan systems, treasury platforms and more. Many banks and credit unions achieve 97–99% auto-match rates. When anomalies are surfaced, users are able to drill down to the item or transaction level with ease, allowing teams to resolve exceptions quickly instead of chasing down routine variances or trying to find the anomaly in a large balance pool.   

Trintech financial institutions report:

• Faster revenue recognition and fewer write-offs
• Cleaner GL balances
• Fewer post-close adjustments
• Stronger compliance and confidence during audits and exams
• Higher-quality reporting to the board

Better accuracy upstream means fewer problems downstream.

Read how daily reconciliation with Trintech helped First Federal Bank achieve a more accurate, efficient close.

Time Savings That Translates: Focus on What Matter Most

Operations and accounting teams often spend hours sorting through PDFs, CSVs, spreadsheets, and system reports just to determine what needs attention. The manual effort adds up—not just in hours, but in missed opportunities.

Trintech delivers AI-powered automation for routine work so teams can concentrate on real oversight and analysis. Many Trintech customers say they use the extra time to expand automation throughout the enterprise and that it helps them keep up with the transaction volume inherent in new products and services that the financial institution may be offering to the market. AI and automation don’t replace people—they empower them.

Risk Mitigation Built Into the Process

Regulators expect reconciliation processes to be timely, documented, standardized, and consistently reviewed. Manual processes make that difficult. Trintech embeds risk mitigation into every workflow.

When controls are automated and visible, institutions reduce the likelihood of control failures—exactly the kind KPMG highlights in its SOX report.

And when reconciliation accuracy improves, fraud risk decreases, operational issues surface earlier, and exam readiness becomes significantly stronger.

“With Frontier, we have greater confidence in the integrity of our data and our ability to manage risk at scale. The platform gives us the transparency and control required in today’s regulatory and operating environment.” -Operations Reconciliation Manager, First Horizon Bank

Watch Testimonial

A Platform Designed for Financial Institutions, Not Adapted to Them

Trintech is not a generic tool modified for banking—it is purpose-built for the complexities of financial institutions. The platform scales from community credit unions to the largest global banks, integrating with any core, ledger, or payment system.

Financial institutions choose Trintech because our platform handles extremely high transaction volumes and provides a complete, end-to-end control framework that extends through the financial close, strengthening governance across operations and finance.

It is the modern control layer institutions have been missing.

Real-Time Financial Controls: Trintech Makes It Possible

Operational blind spots aren’t going away on their own. As digital banking expands and transaction volumes accelerate, visibility and accuracy will only become more critical.

Banks and credit unions that adopt real-time reconciliation and automated financial controls are better positioned to reduce control deficiencies and strengthen trust with members and customers.

Trintech gives institutions the clarity, control, and confidence they need to operate safely and successfully in a rapidly evolving financial landscape.

Written by: Annie Cashman, Manager, Product Marketing & Analyst Relations