A Conversation with Simon Property Group: Improving Accuracy & Efficiency Across 350 Properties

Before Trintech: Managing Scale Across Hundreds of Properties

Q: Erin, can you introduce yourself and share a bit about Simon Property Group’s environment?

A: I’m Erin Dickerson, a Financial Analyst at Simon Property Group. We’re a global property group—so if you’ve ever been to a mall, chances are you’ve been to one of ours. Simon has been a Trintech customer since 2010, and our relationship with Trintech has been able to expand as our needs have changed and grown.

Why Trintech: Supporting High-Volume Monthly Reconciliations

Q: How is Trintech being used across your organization today?

A: Today, we use Trintech to balance both our general ledger accounts and bank activity as well as to support our monthly reconciliations. We reconcile approximately 350 properties every month, so having a system that can handle that volume reliably is incredibly important.

Ease of Use & Automation: “It Makes My Job Easier”

Q: What stood out to you about Trintech?

A: Trintech was easy to learn and easy to navigate, which made the transition smooth. One of the features we rely on heavily is auto-matching, and it’s very accurate. That accuracy makes my job easier and allows me to complete more tasks throughout the day.

Measurable Benefits: Accuracy, Efficiency & Productivity

Q: What benefits have you seen since implementing Trintech?

A: The platform allows us to work faster and more confidently, which is critical when you’re managing reconciliations at our scale. Trintech has definitely made a difference—it’s simply easier to get the work done.

Support & Partnership: Fast, Responsive & Collaborative

Q: How would you describe your relationship with Trintech?

A: Our relationship with Trintech has been great. Whenever we’ve needed to reach out to customer support, they’ve been fantastic and extremely helpful.