Trintech services team collaborating in a casual setting to support finance professionals with financial close services

Our Services

Partnering with our customers to achieve their objectives while providing a best-in-class experience.

Expertise That Helps You Make Time Count 

At Trintech, our Services organization ensures you realize the full value of your AI Financial Close investment — faster, smarter, and with confidence. 

From implementation to optimization and ongoing support, we help you eliminate manual burdens, strengthen controls, and drive measurable results across the Office of the CFO. 

Customer Support

A True Partnership Model

We don’t treat customers as accounts — we treat them as partners. 

And our customers feel the difference: 

“To describe our relationship with Trintech in one word, it would be partnership.” – Chick-fil-A 

“Trintech has always stood behind its word.” – Siemens 

Our Services team brings:

Whether you are modernizing from Excel or migrating during an ERP transformation, we meet you where you are and help you move forward with clarity. 

Our Services Approach

Strategic Advisory

Align Before You Automate 

Before technology, there must be alignment. 

We work with finance leaders to: 

Because implementing automation without improving process simply makes a bad process faster. 

As one enterprise customer put it: “If we didn’t take the time to evaluate those processes prior to implementing technology, we would only be doing that bad process faster.”  

Our goal: ensure your implementation supports not just today’s close, but tomorrow’s growth. 

Implementation Services

Fast Time to Value. Structured Execution. 

Purpose-built solutions deserve purpose-built implementations. 

Our consultants guide you through: 

Customers consistently highlight the speed and clarity of our approach:

“It could not have gone much better.” – Siemens 

“We were up and running the day after it was installed.” – Municipality of Kolding 

“The implementation of Trintech was very straightforward, and we had great support from the Trintech team.” – Douglas Dynamics 

We specialize in complex environments: 

Our implementations are structured, transparent, and outcome-focused, designed for rapid time to value. 

Automation and AI Enablement

From Manual to Intelligent 

AI Financial Close is not just about automation, it’s about intelligent transformation. 

Our team helps you: 

Implement risk-based reconciliation 

And the results speak clearly: 

“We auto-match over 90% of transactions, which has been a significant win for us.” – Western and Southern Financial Group 

“What used to take a team of four is now accomplished with a team of two.” – Specsavers 

“We have saved 50–70% on time spent on reconciliations each month.” – Autohuset Vestergaard 

Automation isn’t about replacing people. It’s about freeing them. 

“Our people have moved away from manual, tedious tasks to focus on more strategic initiatives.” – Avanti West Coast 

That’s how teams make time count. 

Optimization & Continuous Improvement

Your Transformation Doesn’t Stop at Go-Live 

Transformation doesn’t end at implementation. 

We provide ongoing services to: 

Customers often begin with one use case and expand rapidly: 

“We’ve grown significantly, and we aren’t even thinking about needing to expand our team because the solution scales with us.” – Haleon 

“Automation has enabled us to absorb growth without adding headcount.” – CBRE 

Optimization isn’t incremental, it compounds.

Training & Enablement

Empowered Teams Drive ROI 

Adoption drives value. 

We provide: 

Customers consistently emphasize ease of use: 

“It’s so easy to use.” – Texas A&M AgriLife 

“The training videos are gold.” – Tower Federal Credit Union 

When teams feel empowered, transformation accelerates. 

Premium Support & Customer Success

Reliability You Can Count On 

Reliability is foundational to financial operations. 

Our Customer Success model includes: 

And customers notice the difference: 

“Trintech is very customer-focused. They’re different from the rest.” – American Airlines 

“The support team is fantastic.” – Ahold Delhaize 

“It genuinely feels like Trintech listens.” – Severn Trent 

Customers Share What It’s Like Working with Trintech

We’re proud that our customers view us as, “a true partner.” We help them drive financial transformation in their month-end close with extra help from training videos to customer support.

Measurable Outcomes 

Across industries, organizations report: 

As one CFO shared: “As a CFO, my favorite result is improved accuracy and confidence in our numbers.” – UCCU 

Automation isn’t just efficiency. It’s strategic capacity. 

Make Time Count

Whether you’re modernizing from Excel, scaling after an acquisition, or navigating an ERP transformation, Trintech Services helps you move forward with confidence. 

Let’s build a smarter, faster, more intelligent financial close — together. 

North & South America: +1 800 317 7998

UK: +44 (0) 8706 260729

Norway: +47 21 30 00 00

Australia: +61 2 8317 1636

Email: support@adra.com

North & South America: +1 800 317 7998

EMEA: +44 (0) 8706 260729

Asia Pacific: +1 855 882 7420

Australia: +61 2 8317 1636