Trintech Connect EMEA 2025 brought together finance and accounting leaders from across the region for a dynamic one-day event at the iconic Waldorf in London. The day was filled with insightful discussions, inspiring stories, and collaborative energy as attendees explored new ways to transform their financial operations through innovation and technology.

The event culminated in our annual Customer Awards Ceremony, recognizing organizations that have achieved remarkable results through automation, efficiency, and partnership within the Trintech community.

This year’s winners truly set the bar high, demonstrating what’s possible when technology meets teamwork and continuous improvement becomes the standard.

We’re proud to celebrate the 2025 Trintech Connect EMEA Award winners and the representatives who accepted the awards on behalf of their organizations.

Adra Hero of the Year: RWS

Accepted by Ester Ogunlaja

RWS was recognized as the Adra Hero of the Year for their exceptional use of the full Adra Suite and their active engagement across the Trintech community.

RWS has championed automation and efficiency, achieving measurable success in streamlining financial processes. Their representative, Esther Ogunlaja, has played a key role in sharing these achievements — speaking at Trintech events, participating in user groups, and contributing to reference calls that highlight RWS’s success story.

You can explore RWS’s story further in their written case study and customer video.

ReconNET Hero of the Year: Allwyn Entertainment

Accepted by Steve Manders

Allwyn Entertainment was honored as the ReconNET Hero of the Year for their rapid and successful implementation of ReconNET and their proactive engagement with Trintech best practices.

The company recently went live with their ReconNET deployment and has already shown exceptional collaboration within the user community. Steve Manders, who accepted the award on Allwyn’s behalf, has played a pivotal role in championing continuous improvement and fostering knowledge sharing across teams.

Accurate Hero of the Year: Metro Bank

Accepted by Robert Waciorski

Metro Bank received the Accurate Hero of the Year award for their ongoing partnership and advocacy within the Trintech community.

Their team continues to explore opportunities to enhance their use of Accurate, including upgrade initiatives and collaborative feedback that help improve the customer experience for others. Accepting the award, Robert Waciorski was recognized for his active involvement in case studies and advocacy discussions that highlight Metro Bank’s continued success.

Read more about their story in the written case study.

Transformation Trailblazer: Village Hotels

Village Hotels was recognized as this year’s Transformation Trailblazer for their innovative and highly effective use of the Adra Suite across their expanding hotel network.

By achieving an impressive 93% automation rate in reconciliations and leveraging Adra Matcher to identify and resolve discrepancies across locations, Village Hotels has set a new standard for efficiency and accuracy. Their continued expansion of Adra to support new hotel openings demonstrates a proactive and scalable approach to finance transformation.

Read more about their journey in their written case study.

Long Term Achievement Award: Legal & General

For over two decades, Legal & General has demonstrated steadfast partnership, innovation, and trust in Trintech’s solutions.

As an Accurate customer since 1999, Legal & General continues to exemplify the value of long-term collaboration and commitment to operational excellence. Their sustained success showcases how enduring partnerships with Trintech enable organizations to evolve with technology while maintaining consistency and reliability in their financial processes.

Rising Star Award: Haleon

Haleon was named this year’s Rising Star, celebrating their rapid progress and strategic approach to financial automation.

Their adoption of Trintech solutions reflects a forward-thinking mindset and a dedication to leveraging technology for measurable business impact. Haleon’s finance team is a shining example of how quickly transformation can take shape with the right vision and tools in place.

Watch their story in the customer video.

Customer Champion Award: Paul Adams

Serco

Paul Adams received the Customer Champion Award for his consistent advocacy and contributions to the Trintech community. He has been instrumental in sharing Serco’s success story through multiple reviews and case studies, providing valuable insights that help prospective customers understand the tangible benefits of Trintech’s solutions.

Read more about Serco’s story in their written case study.

Looking Ahead

Congratulations to all of our 2025 Trintech Connect EMEA Customer Award winners! Each organization recognized this year has demonstrated an unwavering commitment to innovation, efficiency, and collaboration.

Their achievements remind us that transformation doesn’t happen in isolation — it’s built on partnership, shared vision, and a drive to continuously improve. We’re proud to celebrate their success and look forward to seeing how they continue to shape the future of financial operations.

Written by: Nicole Tallman