Case Study

A Conversation with KeyBank: Trintech’s Workday Partnership “Seals the Deal”

A Conversation with KeyBank: Trintech’s Workday Partnership “Seals the Deal”

Case Study

We caught up with Ronald Lewis from KeyBank to learn how the strategic partnership with Workday enabled seamless interaction between platforms, sealing the deal for Trintech.

Before Trintech: Disparate Tools, Disparate Data

Q: What led you to search for a financial close solution?

A: We really wanted to implement a modern, cloud-based solution across our platforms that would allow us to improve our data, expand our current capabilities with the data, and expand on our controls and reconciliations of certain data elements. We wanted to have one or two tools for people to spend most of their days in rather than having to go between a myriad of disconnected tools.

We narrowed down the vendors to two main contenders relatively quickly. From there, we had a lot of conversations, looked at both of the platforms in depth, and got a real understanding how they might integrate into our systems.

Choosing Trintech: Industry Knowledge and Support You Can Trust

Q: What capabilities made Trintech stand out to you?

A: Trintech’s capabilities were paramount to our decision, as was Trintech’s ability to work with us through some of our data and security challenges. The banking industry is very particular, and Trintech was there working with us every step of the way. We didn’t receive the same support from other vendors that we spoke with. Our team felt that we had a strong relationship with Trintech—our questions were answered and we saw positive progress, which made it easy for us to say “this is the partner we want to be with.”

Trintech + Workday: Driving Efficiency

Q: How does Trintech help drive efficiency across your teams?

A: We’re super excited about the fact that we can post entries from Trintech straight to Workday. Our team can now go into one tool and do all their work for the day, but also when they need to post corrections, they’re able to send an entry back through Workday without having to actually jump to a different tool to do that. That’s just one of the things that I think the team is super excited about and that I’m personally super excited about.

Measurable ROI: 2 Hours Saved Every Day

Q: What ROI have you seen so far?

A: Through working with Trintech experts, we were able to modernize our file transmission process by parsing down to minimal fields of data rather than our entire mainframe-based files. Now the uptime of the system has improved by 2 hours a day, which is monumental for us. My team now has more time to start their work earlier in the day, as well as more flexibility and improved employee engagement. There’ve been a lot of benefits of having files up 2 hours earlier.

Advice for Other Organizations: Stop Settling for Cutting Corners

Q: What advice do you have for others starting their modernization journey?

A: I would say look for a partner that has what you need or that can have what you need. In the banking industry, we’re big on customization. When we leverage various tools, our system becomes laden with things that we did to try to make it work for us. We were looking for a vendor that had an out-of-the-box solution that provided the things that we previously had to build and cobble together with our old vendor. With Trintech, we found what we were looking for.